Reset Credentials

BenefitsCal is a program designed to provide assistance to California residents in accessing a variety of benefit programs. To access these benefits, users need to create an account on the BenefitsCal website. However, it is common for users to forget their login credentials, including their password and username. Fortunately, BenefitsCal has a simple and straightforward process for resetting login credentials to ensure that users can access their accounts without any hassle.


This guide will provide step-by-step instructions on how to reset your BenefitsCal login credentials. Whether you have forgotten your password, username, or both, the process is the same. By following the steps outlined in this guide, you can quickly reset your login credentials and regain access to your BenefitsCal account.

BenefitsCal Reset Credentials Steps

Here is how you can reset the user ID and password of your BenefitsCal online account.

Reset User ID steps

Here are the steps to reset your BenefitsCal user ID:

  • Go to the BenefitsCal website and click on “Login” at the top right corner of the homepage.
  • Click on “Forgot User ID” under the login section.
  • Enter the email address associated with your account and click “Submit”.
  • Follow the instructions in the email sent to your email address.
  • Once you have completed the steps in the email, you will receive your user ID.

If you do not receive the email or need further assistance, you can contact the BenefitsCal customer service for help.

Reset Password ID steps

Here are the steps to reset your password for BenefitsCal:

  • Go to the BenefitsCal website and click on the “Forgot Your Password?” link.
  • Enter your registered email address in the space provided and click on the “Submit” button.
  • You will receive an email with a link to reset your password. Click on the link to proceed.
  • Enter your new password in the space provided, and then confirm it by entering it again in the confirmation box.
  • Click on the “Submit” button to complete the password reset process.
  • You will receive a confirmation message indicating that your password has been successfully reset.
  • Log in to your BenefitsCal account using your new password.


  • What should I do if I forget my BenefitsCal User ID?

You can reset your User ID by clicking on the “Forgot User ID” link on the BenefitsCal login page and following the prompts.

  • How can I reset my BenefitsCal password?

To reset your password, click on the “Forgot Password” link on the BenefitsCal login page and follow the prompts. You will need to enter your User ID and answer security questions to verify your identity.

  • What should I do if I can’t remember the answers to my security questions?

If you can’t remember the answers to your security questions, you will need to contact the BenefitsCal Customer Service Center for assistance.

  • How long does it take to reset my BenefitsCal credentials?

The process to reset your BenefitsCal credentials should only take a few minutes. However, it may take longer if you need to contact customer service for assistance.


In conclusion, the BenefitsCal Reset Credentials guide is a useful resource for California residents who may encounter issues with accessing their accounts due to forgotten user IDs or passwords. By following the simple steps outlined in the guide, users can easily reset their credentials and regain access to their accounts.

Additionally, the frequently asked questions section provides helpful information and answers to common queries that users may have during the reset process. It is important to note that while the BenefitsCal platform offers a convenient way to manage benefits online, it is essential to safeguard personal information and follow best practices for online security. By utilizing the resources provided in the BenefitsCal Reset Credentials guide, users can ensure a smooth and secure experience when managing their benefits through the platform.